Call from a web-site and other ways of corporate image improvement

Nowadays company image is not less important than image of each separate person, and no matter, if he is a manager, a founder or an employee from a quality assurance department.

Positive company image is a result of a perennial work of its founders and management. They think over a strategic turns and constantly improve and support the outcome using such services as a call from a web-site.

It’s complicated enough to succeed in business development without positive image not to mention growth of the biz.

How to improve a company image in front of your customers?

Company image improvement can be reached through marketing, PR, innovations, quality enhancement, etc. Nevertheless, number one entrepreneurship target remains to be profit, that’s why it’s necessary to care about expenditures.

IP-telephony can solve several business tasks simultaneously. IP- or VoIP technology is a perfect tool for an internal and external communication enhancement, which leads to time and money economy. Moreover, such calls are cheaper than usual a landline or mobile phone service. Let’s look through the basic VoIP-telephony services.

Call from a web-site as a useful and comfortable implement

Call from a web-site (click-to-call) is a convenient and popular option which becomes more and more popular among people in business on their corporate sites. Availability of a “click-to-call” button serves for a few targets:

  • grow of sales;
  • reputation improvement;
  • money economy.

The sales increase is gained by a free access of a visitor to a sales manager via a call from a web-site. The device owner simply pushes the button and connects with a company representative without need to close the tab for dialing the number.

The click-to-call button shows represent your company as modern, innovative and open for feed-back. These increases trust of customers and enhance the company image.

Besides, the other significant side of the service is free calls. When visitors push the button the call becomes ingoing for both sides, so you pay only regular monthly fee.

Callback, multichannel and Toll Free numbers as a company reputation improvement tools

  1. Callback is another popular option, which is widespread among e-commerce and other clients-oriented sites. The callback functioned is valued by customers as company’s care about customers’ money economy.
  2. Multichannel numbers for free incoming calls are often ordered by big companies with a branched structure. The option allows to resolve several tasks:
  • lightening of internal communication;
  • shortening of bureaucratic chain of problems solving;
  • accept a big quantity of calls at the same time;
  • creature of a call centre;
  • controlling quality of employees work;
  • increasing of customers loyalty;
  • strengthening of positive corporate image.
  1. Toll Free number allows customers to call you for free. Besides, such additional services, as IVR menu and hold music make use of the service more comfortable and full.

Higher the trust to you company is more people are ready to promote its development. Implementation of modern technologies optimizes communication, increases loyalty and decrease expenditures. Be innovative, modern and develop your company!