Every day, Freezvon improves and reaches new heights thanks to a team of professionals. Starting in 2012, our staff grew in size several times over, and every employee of our company does everything they can for its successful development and advancement. That's why we proudly talk about our team here.
Here's what our structure looks like:
This department makes sure you get all the information you need and answers all of your questions. They are here for you 24/7, and you can contact them in chat, Facebook, Telegram, WhatsApp, by phone, email, or by submitting a request from your personal account. This department is your direct link to our company, the first responders to any client, for example:
- to get additional information about the services our company provides;
- in case there are any questions about our services and how the service works.
Technical department specialists handle all issues with the quality and consistency of all services we provide. It is they who day in and day out make sure our company delivers consistent, high-quality results. Their duties include:
- Setting up services for customers and assuring steady VoIP connection usage;
- Swift resolution of any issues and service malfunctions;
- Data protection and prevention of hacker attacks on our server.
Web Development Team
The team of developers and webmasters constantly works on our website to improve your user experience. Their duties include:
- developing and implementing new website features;
- detecting and fixing all the bugs;
- improving and publishing content.
Thanks to this department, our clients can update their balance from any location. We have more than 20 different payment options for this purpose, from various online payments to traditional wire transfer. The duties of our Financial Department:
- handling wire transfers and statements of rendered services;
- assistance with the balance update and refunds.
Our legal team executes all judicial support for VoIP services. They are enabling us to provide you with VoIP in over 100 countries around the world. Their responsibilities include:
- Checking documents required for a virtual phone number in specific cases/countries;
- Support the contract signing process on all stages.
Business Client Relations Department
Their goal is to maximize customer satisfaction from using our services. That's why you can rely on them to get everything you need for the office or remote work. Their duties include:
- Drawing individual proposals for any business need;
- Negotiating and signing a contract with business clients;
- Assisting in VoIP set up and customization;
- Priority support for business customers.
Here's their contact info. Please, contact them to get a quote for your company.
The leadership of our company strives to perfection and inspires us to provide you the best service possible. Their work is focused on:
- regulating the response time for all the company's departments;
- managing customer service quality;
- checking the quality of technical tasks implementation;
- coordinating measures to improve or introduce new features of our service;
- strategic development of the company and developing the best offers for our customers.
Service is our priority. Our company works 24/7 to provide you the best VoIP services possible that will live up to absolutely all of your expectations.