Customer reviews on the Freezvon website
Senior Technical Recruiter, IT Recruitment, Barcelona
I’m really pleased with the service we received for Germany, and we’re already planning to expand to France. Our IT recruitment agency is based in Spain, and we needed a reliable phone provider to communicate with our international clients in Germany. Since we don’t have a physical office there, Freezvon was the perfect solution. They helped us set up local phone numbers for each of our 20 team members at a great price, along with a call package that significantly reduced our costs. The setup has been smooth, reliable, and has definitely improved our response rates.
Francisco
Chief Technical Officer, Energy & Infrastructure, Dubai
Freezvon has been incredibly accommodating to our needs. Finding a Dubai number that works both locally and internationally was no small task, but they made it possible. I’m really glad we chose Freezvon — the service works flawlessly for all our employees, no matter where they’re located. The call quality is consistently excellent, and the setup was quick and easy. Honestly, for the value and reliability, it’s worth every cent.
Alexander
Director of Sales Operations, E-commerce, Tallinn
We run a large call center in Estonia focused on outbound sales across the EU, so keeping call costs under control is a constant challenge. Freezvon has been an incredible partner in helping us optimize our routes and reduce expenses without compromising quality. Their team actively looked for better routing options and even suggested using local numbers in specific countries to make calls cheaper. They also tailored a package that perfectly fits our volume. The cooperation feels more like a partnership than just a service — and the savings have been substantial.
Andreas
Head of Operations, EdTech, Kyiv
We’ve been offering English courses worldwide for a while now, but our local telephony provider just couldn’t meet our international needs. Their rates for overseas calls were enormous, and they didn’t offer foreign numbers, which really hurt our post–sign-up call response rates and sales conversions. After switching to Freezvon, our answer rate jumped by 46%, and we’ve seen a clear increase in paid enrollments. Yes, Freezvon’s number prices are a bit higher than our local ones, but the reduced call costs and improved results more than make up for it. Definitely a worthwhile switch for anyone doing international outreach.
Victor
Executive Assistant, Tourism and Transportation, Miami
I was tasked with finding a communication platform for our yacht charter business, and Freezvon quickly became my favorite. Their team genuinely cares, and not just during the pre-sales phase. We did have a small hiccup at the start, as our first two calls were routed to the wrong person. But our account manager spotted the issue right away and fixed it before we even had a chance to contact support. We’ve been using Freezvon for two months now, and it’s been smooth sailing ever since!
Anna
Head of Client Retention Program, Forex Trading, Limassol
We use Freezvon mainly for onboarding new users after they sign up, especially across the Middle East. Their account manager has been extremely proactive. More than once, they helped us find working routes to some of the more unusual destinations that most providers don’t even cover. The call quality is solid and reliable, which is crucial for our sales process. The only downside is that they don’t provide local numbers to Oman and Kuwait yet, which is why I’m taking off one star. Overall, though, the service and support easily make Freezvon one of the best we’ve used.
David

