Head of Operations, EdTech, Kyiv
We’ve been offering English courses worldwide for a while now, but our local telephony provider just couldn’t meet our international needs. Their rates for overseas calls were enormous, and they didn’t offer foreign numbers, which really hurt our post–sign-up call response rates and sales conversions. After switching to Freezvon, our answer rate jumped by 46%, and we’ve seen a clear increase in paid enrollments. Yes, Freezvon’s number prices are a bit higher than our local ones, but the reduced call costs and improved results more than make up for it. Definitely a worthwhile switch for anyone doing international outreach.