How to Get a Virtual Number in the USA in 2025

Learn how to get a US virtual phone number in 2025. Step-by-step guide for business and personal use. Local, toll-free, and VoIP options explained.

Despite 2025 being a year of proliferation for AI technology, improving chat bot tools, and selling through messaging apps, phone calls remain of unshakable importance in business communication. This is true for consumers in the United States and the rest of the world. The problem arises: regular cell phones and cord-wired landlines are ill-suited for the business environment. What does a business selling to US customers do? The short answer is to use IP telephony. The longer answer is going to be described below.

Why You Might Need a Virtual Number in the USA

Not convinced? Let’s see why you, yes, you in particular, might need virtual telephony.

• Increasing response rates. It's human nature to have a different attitude toward those we perceive as close and distant. If a consumer isn't for sure expecting a call from a particular country or state, they are less likely to pick up. Having a local phone is essential to ensure your call will be answered. A study conducted internally by Freezvon in 2025 shows that the difference in ASR (answer seizure ratio) between users who call their American clients with a US phone versus users who use phone numbers from other countries reaches 40%, all other things being equal!
• Better lead conversion. Domestic and intrastate calls are cheaper than international or interstate ones. It stands to reason that website visitors, should they have any questions, or are ready to finalize their purchase, would rather call a phone line from the same city, state, or country they are in. If you are posting your business’s phone number on your contacts page and actually want people to call you as a part of your sales process, buy a USA virtual number. This way, you will get a higher rate of people contacting you! Hot tip: using a toll-free number from the USA is even better for this purpose, as the calls to these numbers are completely free within the country.
• Improved customer satisfaction. When offering phone support, whether it's for digital products, helping the customers to figure out how to use it, or for physical one, handling minor issues or questions about delivery times, scheduling maintenance, or returns, it's not necessary for the support team to be local. Actually, nowadays, it's often not the case, as businesses choose to outsource customer support or use remote workers from abroad. As long as you have the training and quality assessment in place, it's much more cost-effective. Empowering your support team with a local phone number in the USA is the answer to both cost-efficiency and building trust with your customer base.
• Ad and marketing optimization. How do you track how well your ad or marketing channel worked? Why, by analyzing how many people did the action you wanted them to take: clicked that link, signed up for this newsletter, or… made that call. If you are using phone numbers in your physical or digital ads, you can easily get that under control thanks to the detailed call data provided by Freezvon. Using phone numbers from different states can show you how good a particular ad or marketing channel did there. No more spending money on things that don't bring you revenue!
• Maximizing productivity. So here's the thing. If you are not from America, then of course you would need to buy a USA virtual number. The question is, do you need it if you are an American yourself, and already have a cell phone? Well, it's a good idea to keep things separate, even if your company offers to reimburse you for the calls made, or if you are self-employed. First, it's to make accounting easier and more accurate. Second, it's to benefit from the robust range of business features provided by virtual telephony, such as call recordings stored in the cloud and accessible through a very user-friendly interface, call data to keep track of your results and find areas of improvement, call forwarding to make the calls more efficient, brand greeting to improve your image in the eyes of your clients, and more. And, third, is to keep work and rest separate. Scientific studies on productivity show that being immersed in work 24/7 doesn't actually make you a better employee or a better business owner, even. It makes you tired, and that makes you work worse. So, keeping these life areas separate and separating your work calls from personal ones by using a different number is a no-brainer.
• Adding one more sales channel (or several!). Yes, people still want to talk to other people and not a word soup on steroids (or, more professionally called “large learning models”, like GPT4). But they don't always want to do it by phone. Some prefer WhatsApp or other messaging apps, some social media. You can sign up with a virtual cell phone number by verifying your account with an SMS or a call. It's more convenient for sharing an account with your teammates. And no risk of losing a SIM card if one was bought specifically to create corporate accounts on social media and messaging platforms.

Types of Virtual Numbers Available in the USA

There are various uses for a local phone number in the USA. There are also different types of said numbers, with features that make them more suitable for certain tasks over others.

• Landlines/local phone numbers from a particular state, county, or city. With free incoming call forwarding to SIP, they are a good choice to add to your website's contact page. If you’d like to make outbound calls from them, that’s fine too. There will be no difference in call rates between them and mobile phone numbers. You can get a phone number from a specific location where you base your office, or for each of your core audiences in different parts of the country. One thing to consider: how many incoming calls do you expect to receive simultaneously? By default, landlines can handle two. Adding more is certainly possible, but it comes with a fee. At some scale, using a toll-free line, where the owner pays for each incoming call, will be cheaper per month, because it already has 100 channels to process simultaneous calls.
• Speaking of which, toll-free numbers are best-suited for large call volume due to the reasons mentioned above. It’s best suited for call centers, SaaS, and other platforms with a large user base, online markets, and big e-stores. Please note, though, that TFNs are not optimized for outbound, so it might make sense to get a separate phone number specifically for outgoing calls to increase reachability.
• Mobile (cell phone) numbers. Perfect for outbound calls, so sales teams, customer care outreach, and recruitment often choose them. You also get incoming calls for free with SIP forwarding, and a great way to improve your image as a professional would be to include a mobile phone number in your signature with other contacts. Mobile numbers for both calls and SMS are a popular choice for SIM card replacement, too: they can be used for outbound SMS, and can be used for account verification, because you have a chance to verify your phone number if not by receiving SMS, then by receiving a call.

How Virtual Numbers Work in 2025

Unlike traditional phone lines requiring a specific device tied to your location or a SIM card you have to physically put in a phone, you can use virtual numbers anywhere, anytime: in the office, at home, working remotely, traveling. A SIM card isn’t a requirement, nor is a physical office or any hardware at all (except for a computer or a phone you are already using). Virtual numbers work through Voice over IP, or VoIP — to put it simply, through the Internet.

You don’t necessarily have to be connected to the Internet either, for example, if you’d like to use it for incoming calls only. There are several types of call forwarding, and forwarding to a different phone number (typically, a cell phone) is one of them. This way, the call goes straight to your SIM card just as a regular incoming call. We do recommend using SIP forwarding in most cases, however, as it’s free (or much cheaper, if we are talking about toll-free numbers with chargeable call forwarding to SIP), faster, and has more customization options. It’s best to be used when you are not the sole user of the phone, too, because with SIP, you can forward calls to several people at once.

How to use SIP: The most direct and simple way is to use it directly in your softphone (an app for calls, there are desktop and mobile apps) or your IP phone. You can also connect it to a PBX like Asterisk or FreePBX, or a third-party calling platform or CRM via SIP settings generated when your phone number is connected.

Step-by-Step: How to Get a US Virtual Number with Freezvon

Connecting a number with Freezvon is straightforward and can be done in minutes. Here’s how to get a virtual number in the USA:

1. Create an account and log in. Top up your balance to pay for your future purchase.
   
   
2. Select your number of choice: type — Calls/Calls and Fax/Calls and SMS (for landlines and mobiles) or Toll Free.
   
   
3. Choose the area code (for landlines, it will be an actual area code for a specific state, county/city; for mobiles, it’s an option “*Mobile”; for toll-free numbers, it’s different variations of a toll-free number code: +1800, +1888, and others).
   
   
4. Forwarding type and destination. Forwarding type can be either to a SIP account or to a phone number. When you choose an SIP forwarding, you don’t have to specify the SIP account — Freezvon will create it for you when we connect the number. When you choose a phone number, you have to choose your country's phone code, and then enter the rest of your digits in the International format.
   If you are connecting a phone number with a fax feature or a messaging feature, then you will also need to specify incoming forwarding for these features. For faxes, it’s an email. For SMSes, it can be either an email, a mobile phone number, or a URL.
   
   
5. Fill in your contact info (full name, phone number, address, and attach documents if required), check your order, and click “Buy now”.
   
   

That’s it, you’re done. Everything else is on our side. We will connect your phone number, create a SIP account for you, and send you the settings and detailed instructions. You can start using it right away.

5 Reasons to Buy a US Number from Freezvon

There are a lot of companies on the VoIP market that offer US phone numbers. But here are the five biggest reasons why you should buy a virtual number for a US business from Freezvon.

1. Great selection of phone numbers. 270 different states, counties, and cities, plus mobile, plus toll-free numbers. Need to establish a virtual presence in New York City or Delaware? Organize your remote team with an office located in California? Support your sales team after a marketing campaign in Texas? We got you covered!

   🗨️ "We found the exact local area code we needed for our campaign in Houston. It made a huge difference in response rates."
   - Michael T., digital marketing agency owner

2. Get more answered calls for a lower price. Freezvon uses local routing for the US domestic calls, which not only increases the response rates but is cheaper, too.

   🗨️ “We’ve reduced our international call expenses by at least 60% since switching to Freezvon.”
   - Anna R., remote business consultant

3. Improve results with advanced call features. Voice greeting, IVR, smart call forwarding based on time of the day, day of the week, or even the geographical location of the caller, and much, much more.

   🗨️ "The IVR and forwarding tools made us sound like a bigger company—very professional."
   - Laurie W., SaaS startup founder

4. Dedicated business support team. Freezvon makes sure that teams and people using virtual numbers for professional needs have all the support they need to set up their communication quickly and efficiently. Our business VoIP experts help with finding the best configuration for your business goals.

   🗨️ “Excellent service, everything is clear and understandable, and reasonable rates. Well done!”
   - ASSET GMBH

5. Flexible pricing and tailored plans.. Freezvon offers flexible pricing based on your predicted call volume and the type of business goals you want to achieve. Get a tailored quote here.

   🗨️ “Good company, with very good, attentive staff. Prices can be negotiated if you have a good call volume. Reliable products and the system.”
   - Serhii S., CEO

Pricing and Plans in 2025

Freezvon has a free trial where you can try a local phone number in the US for a month, and we give you money for calls, too. If you’d rather skip the trial and go straight to full-scale work, Freezvon offers US virtual phone numbers in 2025 from $6.16/month for mobile numbers, landline numbers from $10.56/month, and toll-free numbers from $20.24/month. You can opt for a call package, saving up to 50% on outbound calls depending on your call volume, or, if you want to start small and scale up step by step, you can have metered calls from $0.0554/min.
Check our pricing here.

2025 Is the Right Time to Go Virtual

This year saw a rise in demand for flexible communication solutions. As more businesses see real benefits from remote work, expanding to the US market, and providing customer service internationally, a Freezvon USA number is a perfect fit.
Take your business communication to the next level — buy a USA virtual number today with Freezvon.