Living in contemporary society we feel necessity to stay in touch with our partners, colleagues, clients all the time. Besides, frequent trips, relocations are widespread today. Telecom companies propose roaming, cheap cross-border calls or a possibility to obtain a temporary number in foreign country.

In fact, solution is very close – simply buy a direct inward dial DID number, also called direct dial-in (DDI) and use the only number everywhere you are for less charges. The service is also associated with virtual numbers (the principle is the same as a DDI).

Freezvon Company guarantees not only numbers, but other telephone services as toll free and multichannel numbers, PBX virtual phone system and others. IP-telephony is so wide sphere that you will never have poor telecommunication with our virtual telephone services. Anyway first it's better to understand what role DID numbers play in VoIP telephony world.

What is DID phone number service?

In other words it's direct inward dialing number that works thanks to possibility to forward calls to another telephone number. The main priority of this number is in absence of physical attachment to any location. People can dial to you no matter where you are. You should forget about buying additional equipment as SIM-cards, or other appliances. These numbers are amazing for making business in any sphere in any possible country on the world.

What possibilities does DID number open?

Nowadays, telephony in synergy with Internet possibilities creates unlimited opportunities for its development. Direct inward dialing technology is gaining its popularity all over the world. Now you may have direct numbers all over the world and accept calls in quite different places. Thus, when travelling simply redirect calls to SIP-application and accept calls wherever you are.

Use of DID phone number

DID number service

Moreover, doing business globally starts to be much easier and cheaper. No need to hold offices in every country – get a local number and forward calls to the only call centre. Thus, you save a lot on office expenditures, international calls due to VoIP-technology and receive trust of local company showing local numbers. So, creation of local appearance is very simple and can be done within 24 hours through the Internet.

What services can be provided through a DID number?

A DID number allows to use a variety of functions, and the most popular of them are:

  1. Toll Free number. Get an image of caring company with free of charge ingoing calls to your hot line for the clients around the globe. No need to hold a call center in each location.
  2. Multi-line phone. Accept several ingoing calls to the only number. Do not miss any potential buyer.
  3. Virtual PBX. Server with numerous functions and accommodations for your call-center. All the functions are done automatically, so, no need any special expensive equipment.
  4. SMS. Send and receive SMS everywhere you are. Besides, all the ingoing SMS also are sent to your e-mail. Bulking SMS allows to embrace more clients at the same time.
  5. FAX. Take an unlimited number of FAX scrolls to your e-mail without holding the line.

Moreover, Freezvon Company offers a range of options to its subscribers, so you can choose any or all of them:

  • IVR menu (allow your callers to handle your voice menu in order to choose a necessary operator or a department);
  • Real time reporting (data about all your calls);
  • Callback (allows to order calls incoming for both sides, thus free);
  • Greeting message (record a short presentation of your company instead and let your callers listen instead of boring beeps);
  • Blacklist/whitelist (helps in blocking and prioritizing callers);
  • Call recording (for a call centre control);
  • Send/bulk SMS (share your latest news or discounts with customers);
  • Voicemail (let callers leave messages, when the phone is unanswered).

The options mentioned above are very useful and can make a significant contribution to your customer relations development.

Rates and coverage for DID numbers

Our 24/7 support specialists are always glad to answer your questions, help in selecting necessary numbers and extra services, so you could enjoy DID number benefits and tell your partners about such a good opportunity and our company. Contact us and solve your problems with Freezvon. Our support team guarantees comfortable atmosphere in communication, qualified consultation and total safety for our customers.