Greeting message, professional voice/voicemail greeting services

Greeting message
service

With the help of a virtual phone number, you can expand your capabilities. The quality of communication is better, communication with customers and partners from other countries is more accessible

In telecommunication world society needs more and more possibilities and opportunity to have access to them. We provide a chance to use IP telephony for better communication. Moreover, order unique additional services among which welcome greeting message function is. We offer also combined numbers – for calls and sms, fax and calls, toll free 800 and multichannel virtual numbers. All wishes about communication can be realizes with our help. Widen your experience with IP telephony from us.

Freezvon allows attaching a pre-recorded voicemail greeting to a virtual number, which can provide a brief introduction to the organization. This option makes talking agreeable and promising in order to get further cooperation with needed people. But it's necessary to remember that there are other features.

What is greeting message feature?

Greeting Message is a service for VoIP telephony that implies voice track being played to everybody when they first reach number. This voice message contains short info block about company, like name, type of activity and services rendered, the working hours, etc. It creates first impression and impact about the company that is very important to image. Freezvon can set a welcome message either a company’s own-recorded one, or recorded by our technical department according to all the corporate standards.

The amount of target audience requires rises in several times the same as the level of trust to company too. Recorded and set messages will be played before the call is replied by operator. Let’s find more about this service, workability and the standard process of order.

Among the preferences of greeting message function may be listed the next:

Short information about company;
Detailed information of working schedule;
Creation of impression of company;
Decreasing of wrong incoming calls;
Economy of employee’s time and energy;
Creation of reliability and loyal attitude to company;
Help in holding the line when the operator is busy.

As you see, the welcome message can be a great supplementary service for subscribers. Callers will never miss the number and the company they call, as listen to greeting and understand what company they reached in. So, the operators will save their time not answering wrong calls.

How option of greeting message works?

Voicemail greeting recording service is quite simple at functioning. Subscriber reaches and hears recorded salutation instead of boring tones. Statement contains all necessary details.

Welcome message function

Greeting message working process

It can also be integrated with other phone service like IVR upon the company’s need. All settings and modifications to either salutatory message or IVR can be done by our Freezvon technical support according to requirements and preferable benefits.

Welcome message function may become especially useful for customer facing companies. All subscribers calling may easily figure out what company they reached and the type of activity the company performs. Thus, the amount of error calls is reduced.

What is the cost of this service?

If you add such great option to virtual number, you can see this feature really attracts more clients. It is very pleasant to hear about the corporation, which you are calling. The customers usually trust companies more, when they see a firm care about themselves and trying to do their best to inform better about common data.

Creating an audio recording based on your text - from $20 (depending on the number of words).

Free installation:

Your finished audio recording.

Pricing for additional phone services

For setting this additional service, write a request to our technical support team. Salutation message option is to be paid.

How to get the service of Greeting message?

To start using the service of greeting message, firstly get the number. Prices for numbers in various countries are here. To get all and others possibilities of its feature is very simple.

All you need is:

To register on our site and get access to personal account;
To recharge the balance;
To order a number via personal account
To write the request to tech support of Freezvon for connecting the service.

If you provide a recorded welcome message, Freezvon will set it for you. Just send it to our specialists and we will help you with installation.

Contact our support team

Buy a Virtual Number Now

How to buy

In case you don’t have such message, it’s not a problem. We can record the greeting for you using the text you wish to be heard. In short time Freezvon will connect your welcome message and you will have an opportunity to greet all your callers. Address to us via Skype, email or livechat online. Contact us now.

Frequently asked questions about the "Voice Greeting" service

What is a Greeting Message Service?

A greeting message is a service used to greet and inform the caller of the organization’s phone line. Instead of the dial tone or background music, the caller hears a professional pre-recorded voice message containing information about the company, its work, services, or other helpful information.
There could be several greeting messages in different languages, or there could be personalized audio for specific situations, like waiting in a queue or forwarding to a certain department. The service helps to provide professional and informative greetings for any incoming call, improving customers’ impression of the company and giving useful information.

How Does a Greeting Message Service Work?

A greeting message is configured by the Freezvon support team or by the users themselves on their virtual PBX. Different greeting options could be installed for calls during working hours and outside of them, on weekends and holidays. Different voice greetings could be used depending on the region of origin of the call.

What Advantages Does Greeting Message Have?

Greeting message has several key advantages:

Impression of professionalism. Voice greeting shows the organization cares about its customers and gives them information that could be helpful or interesting to them;
Improvement of customer experience. This service allows providing helpful information to the customers even before they contact the representatives of the organization. For example, information about working hours, products, and services. Calls can also be directed to a department or a manager;
Time-saving. A greeting message will save time for your employees by providing the basic information to the callers automatically. As a result, the number of questions your managers need to answer gets less, and they focus more on difficult tasks or requests;
Efficiency increase. This option helps to automize the process of greeting and informing the callers, which in turn improves the efficiency of work for the contact center or a team;
Marketing opportunities. A greeting message can be used to promote products, special offers, and services of the organization, and to provide information about new products or offers (to get customer engagement and increase sales).

How Much Does a Greeting Message Service Cost?

Installing a ready-made audio file is free of charge. Recording a greeting message by professional voice actors based on the client’s script is charged depending on the amount of text, starting at $20.

How to Install a Greeting Message?

To purchase a greeting message service, you need to: