How Virtual Phone Numbers and VoIP Telephony Services Work

How Virtual Phone Numbers and VoIP Telephony Services Work

In this article, you are going to know how virtual numbers and other services work. Considering a great necessity today in intercommunication it is essential to mention such novelty as virtual phone number with the help of which it has become easy and delightful to socialize with people around the globe. Influential people need to be always available and in touch with colleagues and clients in order to get more profit, so that Freezvon offers also virtual IP PBX, toll free 800 numbers and some other additional phone features.

How to buy virtual numbers online?

Just learn about the procedure of purchase virtual phone number from Freezvon. Please, follow the steps that will lead you to the ordering the VoIP phone number:

  • Register online or log in to your personal account if you have already registered;
  • Top up your balance on the cost of connecting the number and the amount of subscribers fees for 1 month;
  • Choose the type of number;
  • Choose a country;
  • Choose a city or operator code;
  • Set up forwarding to receive calls, sms or fax;
  • Check your details and complete the order.

After this process, within 24 hours you will receive a notification letter about activation your number. Please check your personal email attentively for not missing this important information.

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How to buy

What phone numbers we offer and how virtual numbers work?

The service works without special equipment. Stop losing the facilities for expensive appliances, simply forward your calls, SMS, faxes to a suitable device and communicate without problems. If you’re interested in diversity of VoIP telephone numbers, just get how many of them we can propose to you and what is their principle of work:

  1. Numbers for calling - it is mobile or landline number, which are designated at calling can function in the following way. They redirect calls to several destinations as SIP, IP-telephone or other alternative number.;
  2. Numbers for calls and SMS - with them you can receive messages and calls to different destinations we described above.;
  3. Numbers for SMS - Such number has an ability to forward SMS messages to such destinations as email, URL or other existing number.;
  4. Numbers for fax and calls - that can redirect calls and faxes to separate courses you already know.;
  5. Numbers for fax - That number is for receiving fax messages in PDF format only to your e-mail.;
  6. Toll free (800 numbers) - Type of numbers that allows your subscribers calling free, BUT the user of number is responsible for paying for all incoming calls.;
  7. Multichannel numbers - These numbers have several additional telephone lines that permits avoiding number overcharging.;
  8. Free DID virtual number for calls - this phone number works also by forwarding calls to SIP and other cell or landline.;

Read more details about the principle of calls, SMS and fax forwarding. All settings of next destinations you may do in your personal account on our website. See the work of forwardings described below:

Virtual numbers working principles
Scheme of virtual numbers forwarding process

Virtual number is an example of modern technologies. But, what is it and how does it work. It creates an illusion of person’s location in definite country. But the owner can be situated far away: in another country, city or even continent. Also, the user does not need to spend much money on phone conversations, as rates are quite low. Use convenience, connection quality, but it is not a full list of VoIP telephony's pros.

How you can set call forwarding to your virtual phone number:

  • SIP. Set your SIP login or just write "SIP" in the field for forwarding and we'll create an account for you. Call forwarding to SIP is free of charge for most of countries;
  • Phone number. To set call redirecting to number you should input your number in international format without "+" or "00" at the beginning. Call forwarding to number is chargeable for all of countries.

How you can set forwarding for SMS messages using your virtual number:

  • Email. Setting this type of forwarding you should input your email address. Forwarding to email is free of charge;
  • Mobile number. Set forwarding to number you should input your number in international format without "+" or "00" at the beginning. SMS forwarding to telephone number is chargeable.
  • URL. This type of redirection is FREE.

Fax can be forwarded only to your email. This fax forwarding will be for FREE.

Calls forwarding for Toll Free numbers is chargeable for all types of redirection.

Virtual number working process
Range of destinations for forwarding

Pricing for virtual phone numbers and other services

Freezvon offers the virtual telephone numbers in over 120 countries, so you can read concerning its pricing on our official website. We suggest you to learn more about prices and costs for virtual phone numbers for calls, SMS or fax, toll free and multichannel numbers.

Prices and coverage of our services

It doesn’t matter if you need it for private needs or for your company prosperity, just let us know what kind of number you need to get and company specialists are always ready to help in selecting necessary products. Contact us via Skype, online live chat or email.

Read more about virtual phone numbers

How IP PBX station functions?

Work of virtual IP PBX is based on IP-protocol and this means there is no need in telephone network expansion. It’s alternative telephonic system consisting of some permanent VoIP services plus other supplementary features, which you can add to virtual telephone office. Virtual PBX is not tied to physical address that is why it could be easily transported in case of moving to another office, city or country.

How virtual PBX station works
Scheme of virtual PBX station work

It's characterized as a package of standard services that help to create virtual telecommunication office, get calls to it, control calling processes. There are such features which are the parts of this system: free virtual number, IP address, call monitoring, voice IVR-menu enormous quantity of SIP-accounts, free internal numbers and others. You can use this system as for business running as for personal goals. Concerning other additional services it's possible to see them below.

The use of IP telephony is not limited to incoming calls only. If you need somehow to differentiate your communicative processes and make it easier for others as well, use additional virtual numbers services. A variety of extra services for your work simplification are proposed.

Connection and price for virtual IP PBX

Cheap outgoing and free incoming VoIP Calls

Nevertheless, you can not only receive calls, but make them. It’s possible with such service as SIP-application. For this you need to get SIP-account created by our experts, download SIP apps (Zoiper or Xlite), and make some setting with our help. Forwarding to SIP is FREE as well. For ordering you need to send written request to our technical support and then you will receive all settings concerning this service for your account activation.

How VoIP calls work
Use cheap VoIP calls from Freezvon

It’s a great opportunity to make cheap calls to another foreign country. Moreover, your subscribers will be grateful for making twice cheaper calls to you. Look at pricing for installation and rates here.

Read more about VoIP calls

Additional VoIP services for virtual number

If you need somehow to differentiate your communicative processes and make it easier for others as well, use additional virtual phone numbers services.

How additional phone numbers work
List of additional telephone features for your numbers

A variety of extra services for your work simplification are proposed:

  • IVR menu – that guides you to the special department;
  • Call recording – that records calls for their better monitoring;
  • Hold a music – function responsible for replacing phone toots by amazing tunes;
  • Conference call – possible conversation for numerous subscribers simultaneously;
  • Call back – calls you made according to received requests;
  • Blacklist – list for regularizing your subscribers calls;
  • Conditional call forwarding – the next function that responds for redirection depended on time and date;
  • Click to call – with one click you can dial to appropriate company via their website;
  • Send and bulk messages – quick informing service with what your subscribers will know more news from your company;
  • Voicemail – received voice messages concerning missed calls.

Read more about our additional services

All these services are helpful addition to virtual numbers no matter what purpose of their using (business, travelling etc.). More concerning additional services, their characteristics and prices you can read here .

Advantages and possibilities of virtual numbers and other features

Freezvon unites all the VoIP-technology benefits and makes the use of virtual phones simpler than you can even imagine. Let’s consider more widely all virtual phone number and IP services benefits:

  • No bounding to physical location – travel, change the location, increase a quantity of business offices in other countries (virtually), create the appearance of physical presence in a certain region.
  • Opportunity of entering international market – customers trust local companies more – become local everywhere.
  • No need of SIM-cards or special equipment – only thing user needs to do is to set the redirection of SMS, fax, calls.
  • High quality of connection – change of physical position doesn’t influence the quality of connection, so, the user doesn’t feel the difference between using virtual number or the real one.
  • Low rates – the prices are very low in comparison with roaming or international communication.
  • Multichannel numbers – the possibility of increasing a quantity of simultaneous talks, so more customers’ calls can be answered.
  • Wide choice of countries – Freezvon offers a possibility of choosing a number in more than 120 countries all over the globe.
  • Calls optimization – monitoring and recording conversations and thus rising customers service level.

With all these benefits it start to be irreplaceable part of business and private utilization. That is why the technology is gaining its popularity.

How can you order an additional service?

You can order any additional services. Here is what you need to do:

  • Firstly, you need to buy a virtual number.
  • Next, you have to submit a request from your personal account to set up additional services of your choosing;
  • After that, our technical support will configure your additional services as requested;
  • When it's done, we will send you a notification to your email.

Online help consultation 24x7 Make a request to connect additional services
How to buy

All these numerous phone services simplify your telecommunication, moreover they economize your money and save time. Freezvon technical support rushes to rescue! Our 24/7 support team can assist you in choosing suitable numbers. Don’t hesitate to contact us here!

Payment methods

During ordering the phone number there can appear the question how to pay for the number and what payment methods accept the company Freezvon. Our team tries to provide our customers with lots of payment methods.

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More available payment methods...

We work with the most popular and secure online payment services with a guarantee of the security of your transactions.

buy virtual number via WebMoney INTERKASSA secure payment for virtual numbers

Contact us

Tel Hotline:
Estonia EE: +372 668 26 60
UK UK: +44 808 16 97 757
USA US: +1 800 98 66 891
UA UA: +38 044 39 22 910
RU RU: +7 495 13 30 300
RU RU: +7 812 24 49 834
kz KZ: +77 172 72 70 24

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Our address: Harju maakond, Tallinn, Kesklinna linnaosa, Narva mnt 5, 10117, Estonia
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