What countries require documents for further virtual number connection?

Depending on the country and type of the numbers, identity documents or company documents may be required to connect virtual telephony.

Whether documents are required or not, as well as their list, is determined by laws and legislation in a particular country.

Please make sure to check the list of documents that will be requested to connect the selected phone number before making a purchase.

List of documents for connecting the virtual phone number:

• Colored passport scan with registration, with a timestamp*, or
• ID card with residence registration (2 utility bills no older than six months) with a timestamp.

*You might need to submit a photo verification to confirm your identity.

Photo verification is a photograph of yourself holding the document that you previously submitted for verification.

The photo needs to be colored, good-quality, and have a timestamp (i.e. a handwritten date and an inscription "Only for Freezvon" on a sheet of paper).

*If you want to work with us as a legal entity, you need to provide documents confirming the company's registration as well as personal IDs of the director or company's representative.

Please, note: all the Toll Free (numbers 800) require IDs in any case.

TOLLFREE numbers, like National numbers, accept calls only within the country.

List of the countries documents of which cannot be used for connection of the services

We do not provide services for people or companies that live, registered, operate, or are located in the following jurisdictions:

• Belarus,
• Cuba,
• Iran,
• Libya,
• North Korea,
• Russia,
• Syria,
• Venezuela.

We also do not provide services, cooperate with, or accept documents from companies operating in temporarily occupied territories of Ukraine, including AR Crimea.