There are four ways to protect your account:

  1. A list of allowed IP addresses.
    Please give us a list of IP addresses allowed to register your SIP accounts.
    *It won't be possible to register your SIP accounts from any other IP address. Each SIP account can have its own allowed IP addresses.
  2. Limiting working hours for your account.
    If you have a specific work schedule, we recommend sending information about your business hours to our support.
    *Outside of working hours, your incoming and outgoing calls will be restricted. Even if someone hacks your SIP accounts outside your working hours, hackers wouldn't be able to use them. This limit covers your entire account.
  3. Limit the list of countries allowed for outgoing calls.
    If you can't limit your SIP accounts by IP address, send our support a list of countries you call.
    *Any other countries will become disallowed destinations, and even if someone hacks your SIP accounts, they won't be able to call expensive destinations, popular among fraudsters. All countries allowed by default are listed here. This limit covers your entire account.
  4. Limit for outgoing calls.
    If you assign a limit for outgoing calls in monetary equivalent, then even if fraudsters hack your account and use it to make calls to allowed destinations, they wouldn't be able to use more than a sum you spend daily.
    *Daily limit assigned by default is 100 USD. If you need to change this limit, please reach out to our support. This limit covers your entire account.

We recommend using all four ways to protect your account.