IVR menu for virtual phone numbers utilization
Usage of IVR-menu helps consumers to orientate while calling process.
Running of business supposes to have a lot of its constituents that businessman should have to be successful. Ability to organize communication with clients is one of those components. Clients are essential part of every business. How you and your workers will communicate with them that means in such a way business will grow. Not only politeness and well-informed in the matter of business of workers but also high quality of telephone connection and organization of calls distribution play a great part in communication with clients. Andwith menu realize all these needs. Freezvon offers such numbers to let you ability to grow your business.
Such function as IVR menu, which simplifies intercommunicative processes and influence clients’ base from positive side. Virtual numbers with IVR menu are available on Freezvon.com and can be ordered anytime you wish. Improve your business thanks to this feature – and you will not regret it. Customers will be satisfied and your profit will grow immediately.
What is virtual number with IVR menu?
It is a great possibility to communicate with clients without necessity to have special equipment or SIM-cards. Virtual number has always the code of country and the code of city (if it is local) or operator (if it is mobile), so your clients will pay for their call to your company as local and thus rates will be very low or even free of charge (everything depends on their operators rates). And by the way, they will always think that you and your company are situated in their country. And this factor makes you closer to your clients, helps you to solve problems with company’s moving to another country and makes your charges on communication be lower.
IVR menu (or voice menu) simplifies your work with clients and increases productivity of your business. IVR menu is the reproduction of already recorded voice message that clients hears after dialing the number. Voice menu is a great part of distribution of calls inside call-center. With the help of IVR-menu you can coordinate the calls of your clients. IVR menu gives the first and the most necessary details to your clients that unload your workers. Voice menu also gives opportunity to organize the order of clients if all operators are busy. So, no calls from your clients will be missed.
How virtual numbers with IVR menu work?
The organization of such numbers with this additional service is very simple. The clients that call to company hear voice message with instruction what button to press to get to know necessary information. For example, press 1 if you want to get know the tariffs and rates, press 2 if you want to get know information about your balance, press 3 if you want to connect with operator etc.
If the client wants to connect with operator and press necessary button but the operator is busy, the client will hear the voice message about it, the queue of waiting and request to wait until there will be free operator. While client waits, he will listen to nice music.
Voice menu – sphere of usage and functional possibilities
The main possibilities and advantages of IVR function are the following:
- Instant well-managed company presentation;
- Distribution of customers calls to definite department;
- Possibilities to serve more clients at a time;
- Effective organization of operators work;
- High quality of service.
How much does this service cost?
You should know that our service provides clients with options affordable to everyone. IVR smart menu is one of the features, which you can order from our company and save your personal budget as we offer to do it for low prices. In order to set IVR menu you pay only 20$. This means you will have only one level of destination (you enter a button and reach necessary department). If you need more levels you will pay 5$ for each one.
Having, for example, two levels, you will need to enter one number to get to next instructions and then enter one more number finally to get to desired department. Prices of virtual numbers and other additional services see here.
Get number with IVR menu service
Number with IVR is very possible to get. All you need is:
And finally write on our email the request to set up you IVR menu with the details how you imagine this voice menu.
Additional services for virtual telephone numbers
Besides IVR, you can set more additional service that simplify your communication such as:
- Record of incoming and outgoing calls;
- Installation of background music;
- here. etc. You can find more about additional services
Connect virtual number with IVR and enjoy high quality of communication. Concerning all confusing items, unclear moments, cooperation requirements or other questions contact our specialists via online chat, Skype, email or by phone.
Concerning all unclear moments you can contact our technical support via Skype, email, helping live chat or by phone. Our specialists work 24-hours all day and night in order to make well-being of our subscribers more convenient and preferable.