Articles | FREEZVON

International cell phone calls and text messages can cost a pretty penny, and it's no wonder you're looking for alternatives. But low rates are not the only reason to buy a virtual number. Let's take a look at the three main benefits of VoIP numbers for calls and SMS.

Every professional working with customers and providing appropriate products knows that for clients it's very important to have fast technical support in critical situations, for example, if you can not enter your personal profile, or your account is blocked for some unknown reasons, which can be even worse. That's why a company should always be in touch with their client and have an ability to sale their products thanks to sales department. This can be arranged in different ways convenient for both sides. In this article, we are going to tell you how to organize support customer service and sales department.

Creating an effective customer service system requires great patience, hard work and great emotional investment, but from the economic point of view and from the position of the enterprise's progress, this is exactly justified. That is possible only if the company has managed not only to understand the needs of its customers, but also to build a permanently operating system to maintain the required level of service quality, meeting the expectations of its customers and even surpassing them.

Speaking about VoIP technology is based on IP technology and uses the Internet, it also inherits all of its vulnerabilities. The consequences of these attacks, multiplied by vulnerabilities, which follow from the peculiarities of the VoIP network structure, make one think about ways to enhance protection and carefully analyze the existing IP network. Moreover, the addition of any new phone service, for example, voicemail to an inadequately protected infrastructure can trigger the emergence of new vulnerabilities. First of all, we need to figure out what security problems can appear with IP-telephony.