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  • Articles

Speaking about the telephony systems, there are so many services to choose for your calls affairs to improve. We present you a great possibility called Free PBX, open source graphical user interface that is able to manage telecommunication service as PBX or Asterisk in more easy and convenient way.

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Stable communication with the consumer is one of the key tasks for the successful operation of any business related to sales or services. Evidently, it is difficult to imagine the work of an online store, a bank or a travel company without customer support. If such a need exists for your organization, then it remains to solve only one issue, which confronts every successful entrepreneur, is it possible to organize an efficiently operating call center with minimal expenses? If yes, how? We will talk about this.

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Creating an effective customer service system requires great patience, hard work and great emotional investment, but from the economic point of view and from the position of the enterprise's progress, this is exactly justified. That is possible only if the company has managed not only to understand the needs of its customers, but also to build a permanently operating system to maintain the required level of service quality, meeting the expectations of its customers and even surpassing them.

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Every professional working with customers and providing appropriate products knows that for clients it's very important to have fast technical support in critical situations, for example, if you can not enter your personal profile, or your account is blocked for some unknown reasons, which can be even worse. That's why a company should always be in touch with their client and have an ability to sale their products thanks to sales department. This can be arranged in different ways convenient for both sides. In this article, we are going to tell you how to organize support customer service and sales department.

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Nowadays, all the people in a rush, we get it. Even when the deal concerns the communication, we choose fastest and cheapest way of this known as telecommunication (smartphones on the go). What do you know about VoIP telephony?

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Nowadays, in order to call via Iphone cheaper, you need to install SIP application, and Freezvon will give you a SIP account. Then you will be able to private numbers of your subscribers. It’s quite convenient if they do not have permanent access to Internet, for having conversations they don’t have to be connected to network. If you want to save money of your subscribers, just connect virtual number of appropriate city or country, its citizens will talk to you at local rates.

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Any company work is related to permanent telephone communication as internal (between colleagues) as external (with clients, partners, suppliers). On appropriate stage of business development ordinary local telephone number can’t cover all company’s needs in telephone communication.

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Every developing corporation requires good and favorable connection for its employees. New field in telecommunication development is called corporate telephony. In order to save on calls and have a possibility to create such kind of connection, use amazing solution known as VoIP telephony services for cheaper, easier and faster talking to people working with you.

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Choosing of IP PBX station for organizing telephony in office. Any office cannot exist without telecommunication network, cooperation with customers or business partners starts always with telephony.

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Most people are interested in qualitative available telephone communication without using SIM-cards, roaming and other technical appliances. Alternative way of communication means utilization of virtual phone numbers from Freezvon Company.

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